Delivery

DELIVERY INFORMATION

All items are shipped in plain, discreet packaging via a tracked courier service and will usually require a signature upon receipt. There will be no mention of 'ElectraStim' or our products anywhere on the parcel and the sender will be listed as 'Cyrex Ltd'.

As soon as your order is dispatched from our warehouse you will receive a tracking code by email so you can follow the parcel right to your door! Orders placed before 2pm (GMT) will be dispatched the same working day, otherwise they will be dispatched the next working day. Orders placed on a weekend or public holiday will be dispatched the next working day.

 

Your Location	Delivery Time	Cost	Free for orders valued over
EU & Rest of Europe	Standard 8-10 working days	€19	€300
EU & Rest of Europe	UPS Access Point*	€19	€300

 

Orders placed before 2pm (GMT) with Expedited Delivery will be dispatched the same day (except in the case of weekends, where your order will be dispatched the next working day). Standard Delivery orders are dispatched within 2 working days.

For more detailed information about your order please contact us at info@electrastim.com

*Orders selecting 'UPS Access Point' will be shipped to the closest UPS Access Point to your 'Shipping Address' as defined by UPS's API. If you require your order to be shipped to a specific UPS Access Point please make sure that you use a nearby postcode and leave us a note at checkout. You can check the full network of UPS Access Points here: UPS ACCESS POINT LOCATOR

You will receive confirmation via email which UPS Access Point your parcel is due to be delivered to and then again when it's available for collection. For any assistance please contact us on info@electrastim.com

Please note that all orders to mainland Europe may be liable for Customs & Duties surcharges. This is the responsibility of the customer to pay.